Service Solution Manager Henrik Juncker
Henrik Juncker
Service solution manager

The satisfaction of the customers motivates me to find ways to continuously improve this approach and find new options to optimize our processes.

Become a DMG MORI service solutions manager

As service solutions manager, you act as a competent contact partner to our customers for all DMG MORI areas of service. In close coordination with our customers, you’ll identify their relevant service needs and offer optimum service solutions for their machines. You’ll also present the various services and service products of DMG MORI at trade fairs.

Your duties

  • Structured further development of the service product portfolio for the international and national market
  • Creation of needs analyses and market analyses
  • Coordination and support of the product creation process
  • Internal coordination with service employees, sales, and marketing
  • Sales planning and sales management in collaboration with regional sales and service companies
  • Organize and carry out customer events
  • Regular visits to customers and suppliers
  • Trade fair participation

Your profile

  • Successful course of study in industrial engineering or technical training with relevant advanced technician training
  • Several years of vocation experience with sound knowledge in the area of mechanical engineering (service)
  • Excellent conversational and written proficiency in English, proficiency in another language a plus
  • Professional manner with customers, strong negotiation and communication skills
  • High level of own initiative and assertiveness

WHAT WE OFFER

Education & training
Remuneration
Workplaces
Sport & fitness
Diversity

Education & training

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We want to offer our employees long-term career prospects. Good education and training opportunities – whether at the entry level or as an experienced professional – are important to us in order to support their commitment and promote their strengths. Because it is only when our employees are qualified and remain so can DMG MORI stay successful. This is why we train young people all over the world and individually promote our employees with a diverse range of training and advanced training programs.

In our DMG MORI high-potential program, selected talented people are trained to fill a specific position in the future. A mentor and a line manager closely supervise them to allow them to develop personally and professionally during everyday working life. All participants undergo various training modules during the scope of the program.

For all other employees we offer a diverse range of technical and commercial further training that is tailored individually to their requirements.

Remuneration

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Good performance is well rewarded, which is why all of our employees are given an attractive remuneration package. Independent of the position, they are given additional variable performance-related payments. On top of this, we offer additional payments: for example we make a contribution to private pension schemes. 

Workplaces

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We are an innovative and dynamic company – therefore the workplace and people must be a perfect fit. This is the only way to guarantee healthy work practices. This also represents our workplaces, whether they are on the factory floor or in the office. This applies to the capabilities, talent and personality of a person as well as the physical work. Our employees produce our machines in ultra-modern, light and pleasant work environments. The offices and conference rooms are equipped with the latest means of communication and ergonomically designed work environments – to ensure that all our employees can work in a healthy way for the long term and develop themselves.

We also offer high-quality and freshly cooked meals in our company restaurants. All of our sites also offer other special features.

Fitness

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We want our employees to thrive working with us. Our employees’ fitness and health form the basis for the quality of their lives, and support their personal capacity to perform. At the sites, we have entered into sport and health agreements with local companies. This provides our employees with the opportunity to keep fit in sport courses, fitness studios or individual sports groups.

Our company doctors offer preventive measures and checkups at the sites. We hold health days to provide our employees with information on the subjects of healthy eating, fitness or dealing with stress.

Diversity

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We welcome everybody. We value all employees and applicants irrespective of nationality or ethnic origins, gender, age, religion, sexual orientation or physical disability.

The way we practice diversity means our company is able to look at our everyday company life from various different perspectives, which enables us to successfully implement international projects with mutual respect.

How to become a service solutions manager at DMG MORI*

Lay the foundation for your personal future by applying to work with us. Don’t wait another day to persuade us of your abilities. Look for your dream job on our jobs portal and when you’ve found it, register with us today. Upload your application materials to our jobs portal and you could soon be a part of DMG MORI. And if you haven’t found just the right job, don’t hesitate to contact us personally.

*This job profile is just one example of your career opportunities at DMG MORI. We cannot guarantee that a job is vacant for this profile. You can find our current vacancies here:

YOUR CONTACT PARTNER

contact career_Bartosz Powietrzynsk picture

DMG MORI Sales and Service Holding GmbH

Mr. Bartosz Powietrzynski
HR Business Partner Europe South East

Gildemeisterstr. 60 
DE-33689 Bielefeld 
Tel.: +49 (0) 151 / 1084 2352 
karriere@dmgmori.com

LOCATIONS